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Privacy policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: [your physical mailing address].

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [your physical mailing address].

Cookie Policy

In compliance with Article 22 of Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), in relation to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, General Data Protection (RGPD) and Organic Law 3/2018, of December 5, on Data Protection and guarantee of digital rights (LOPDGDD), the Holder makes available to users the Policy of collection and treatment of cookies of the website.


What are Cookies


A Cookie is a file that is downloaded to your computer when you enter certain web pages. Cookies allow a website, among other things, to store and retrieve information about your browsing habits and, depending on the information they contain and the way you use your computer, they can be used to identify you.


Cookies used on the Web site


The cookies used by the website https://elpatiohotel.es are classified below:


According to the entity that manages them


Own Cookies: These are those sent and managed directly by the Holder.

Third-party cookies: Those that are sent to the User from a domain outside the Owner.

According to their purpose


Technical Cookies: These are those that allow registered users to navigate through the Web site, the restricted area and use its various functions, such as the comment system or the search engine or carry out the process of purchasing a product or service.

Personalization Cookies: These are those that allow users to access the Service with some general characteristics predefined according to a series of criteria established by the User, such as, for example, the language or the type of browser through which he/she connects to this Web site.

Analysis or measurement Cookies: These are those that, either treated by the Web site or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the Web site. To do this, the navigation that you make on this Web site is analyzed in order to improve it.

Behavioral advertising cookies: These are those that, either treated by the Web site or by third parties, store information on user behavior obtained through the continued observation of their browsing habits, allowing the development of a specific profile to display advertising based on the same.

Social Cookies: These are set by social networking platforms to allow users to share content with their friends and networks.

According to their duration


Session Cookies: are those designed to collect and store data while the User accesses the website.

Persistent Cookies: Are those in which the data remain stored in the User's terminal and can be accessed and treated for a period defined by the person responsible for the cookie.

List of cookies used


This website may install the following cookies:


Technical cookies


wp-settings-{user_id}: Technical cookie that is used to maintain the User's settings on the WordPress desktop (/wp-admin). It is persistent and has a duration of 1 year.

hasConsent: Technical cookie that stores the User's consent. It is persistent and lasts for 1 year.

Analysis or measurement cookies


fbp: Cookie that measures the performance of Facebook advertising. It is persistent and has a duration of 1 day.

fr, sb: Cookies that measure the performance of Facebook advertising. They are persistent cookies.

Pixel: Cookie that makes it possible to offer website visitors personalized advertising on its platform based on data relating to http headers, the pixel (ID, Facebook cookie), and to record and communicate to Facebook the User's actions on the website.

_ga: Analytical Cookie that enables the unique visits control function. It is persistent and lasts for 2 years.

gat: Analytical Cookie to limit the number of requests. Its scope is the session and has a duration of 1 minute.

gid: Analytical Cookie to distinguish users. Its scope is the session and it has a duration of 24 hours.

Additional information:


Get more information about Facebook's use of cookies on Facebook's Cookie Policy page.

Google Analytics may install other cookies according to the document Use of Google Analytics cookies on websites that you can consult at this link.

To stop receiving personalized advertising from Google you can disable ad personalization using the Google ad settings whose instructions you can consult at this link.

Behavioral advertising cookies

 DoubleClick cookies to measure interactions with ads and avoid showing you the same ad too many times. It is persistent and lasts for 1 year.

IDE. Cookie to record and notify DoubleClick of the actions of the Website User when he/she has viewed or clicked on one of the advertiser's ads, in order to measure effectiveness and display advertisements that match his/her interests. It is persistent and has a duration of 1 year.

Additional information:


This website uses DoubleClick services; which may install cookies to show you content-related advertising that is relevant to you based on a profile developed from your browsing habits, thus improving your perception of the quality of the website.

This website uses Google Adsense services that may install cookies to collect information for statistical purposes and website usage. The cookies installed make it possible to improve the advertising you find on the website by showing you advertising based on the content that is relevant to you, thus improving your perception of the quality of the website.

Social Cookies


The Website includes other functionalities provided by third party services and social networks to enhance the visitor experience. You can share content on your social networks such as Facebook, Twitter, Instagram, Vimeo or YouTube with the buttons included for this purpose or with the social networks' own sharing tools. As a result, these services may set cookies and use them to track your online activity. The Owner has no direct control over the information collected by these cookies.

The Website may set other cookies:


wordpress_test_cookie

wp_lang

_ga

_ga_Q1MCB8FEE0

mp_f48baf7f57bdb924fc68a786600d844e_mixpanel

wp-settings-*


Acceptance or refusal of the installation of cookies


The Owner displays information about its Cookie Policy in the footer menu and in the cookie banner accessible on all pages of the Website. The cookie banner displays essential information about data processing and allows the User to perform the following actions:


Accept or refuse the installation of cookies, or withdraw previously granted consent.

Change cookie preferences from the Customize Cookies page, which can be accessed from the Cookie Notice or from the Customize Cookies page.

Obtain additional information on the Cookie Policy page.

Deleting Cookies


You can accept, block or delete cookies installed on your computer by configuring your browser options, but be aware that part of the site will not work properly or that some of its functionalities will not be available or will have errors.


In the following links you will find instructions on how to enable or disable cookies in the most common browsers.


Firefox

Google Chrome

Internet Explorer

Microsoft Edge

Safari

Processing of Personal Data


The Data Controller is responsible for the processing of the user's personal data. You can consult all the information regarding the processing of personal data collected by the Data Controller on the Privacy Policy page.

Legal Notice

Identification and Ownership


Owner: Dolce Werbung

Address: Belziger Str. 71 HH, 10823 Berlin

Web Site: https://dolcewerbung.com

Purpose


The purpose of the Web Site is: Advertising and Digital Marketing Agency.


Conditions of Use


The use of the Web Site gives you the condition of User, and implies full acceptance of all clauses and conditions of use included in the pages:

Legal Notice

Privacy Policy

Cookies Policy

If you do not agree with each and every one of these clauses and conditions, please refrain from using the Web Site.

Access to the Website does not imply, in any way, the beginning of a business relationship with the Owner.

Through the Website, the Proprietor provides you with access to and use of various content that the Proprietor and/or its collaborators have published on the Internet.

To this end, you are obliged and committed NOT to use any of the contents of the Website for illegal purposes or effects, prohibited in this Legal Notice or by law, harmful to the rights and interests of others, or in any way damage, disable, overburden, impair or impede the normal use of the contents, computer equipment or documents, files and all kinds of content stored on any computer equipment owned or contracted by the Holder, other users or any Internet user.

The Holder reserves the right to remove any comments that violate current legislation, harmful to the rights or interests of others, or that, in his opinion, are not suitable for publication.


The Holder shall not be responsible for the opinions expressed by users through the comment system, social networks or other participation tools, in accordance with the provisions of the applicable regulations.


Security measures


The personal data provided to the Holder may be stored in automated databases or not, whose ownership corresponds exclusively to the Holder, who assumes all technical, organizational and security measures to ensure the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current legislation on data protection.

However, you should be aware that the security measures of computer systems on the Internet are not entirely reliable and therefore the Holder can not guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware) of the User or in their electronic documents and files contained therein, although the Holder puts all the necessary means and takes appropriate security measures to prevent the presence of these harmful elements.

Processing of Personal Data

You can consult all the information regarding the processing of personal data collected by the Holder on the Privacy Policy page.

Contents

The Holder has obtained the information, multimedia content and materials included in the Website from sources it considers reliable, but, while it has taken all reasonable steps to ensure that the information contained is correct, the Holder does not warrant that it is accurate, complete or up to date. The Proprietor expressly disclaims any liability for errors or omissions in the information contained in the pages of the Website.


It is forbidden to transmit or send through the Website any illegal or illicit content, computer viruses, or messages that, in general, affect or violate the rights of the Proprietor or third parties.

The contents of the Website are for informational purposes only and under no circumstances should be used or considered as an offer to sell, solicitation of an offer to buy or recommendation to perform any other transaction, unless expressly stated.

The Proprietor reserves the right to modify, suspend, cancel or restrict the content of the Web Site, links or information obtained through the Web Site, without prior notice.


The Proprietor is not liable for any damages that may arise from the use of the information on the Website or contained in the social networks of the Proprietor.

Cookie Policy


You can consult all the information related to the policy of collection and treatment of cookies on the Cookies Policy page.


Links to other websites

The Proprietor may provide access to third party websites through links with the sole purpose of informing about the existence of other sources of information on the Internet in which you can expand the information provided on the Website.


These links to other websites do not imply in any case a suggestion or recommendation for you to visit the destination websites, which are beyond the control of the Holder, so the Holder is not responsible for the content of the linked websites or the result you get by following the links. Likewise, the Holder is not responsible for the links or links located on the linked websites to which it provides access.


The establishment of the link does not imply in any case the existence of relations between the Holder and the owner of the site where the link is established, nor the acceptance or approval by the Holder of its contents or services.

If you access an external website from a link you find on the Website you should read the privacy policy of the other website which may be different from that of this Website.


Intellectual and industrial property

All rights are reserved.


All access to this Web Site is subject to the following conditions: the reproduction, permanent storage and dissemination of the contents or any other use for public or commercial purposes is expressly prohibited without the prior express written consent of the Owner.

Limitation of liability

The information and services included or available through the Website may include inaccuracies or typographical errors. The Proprietor periodically incorporates improvements and / or changes to the information contained and / or the Services that may be introduced at any time.

The Proprietor does not represent or warrant that the services or content will be uninterrupted or error free, that defects will be corrected, or that the service or the server that makes it available are free of viruses or other harmful components without prejudice that the Proprietor makes every effort to avoid such incidents.

The Proprietor disclaims any liability in case of interruptions or malfunction of the Services or content offered on the Internet, whatever their cause. Likewise, the Holder is not responsible for network failures, loss of business as a result of such failures, temporary power outages or any other type of indirect damage that may be caused by causes beyond the control of the Holder.

Before taking decisions and/or actions based on the information included in the Website, the Proprietor recommends you to check and contrast the information received with other sources.

Right of exclusion

The Proprietor reserves the right to deny or withdraw access to the Website and the services offered without prior notice, at its own request or at the request of a third party, to those users who violate any of the conditions of this Legal Notice.

Jurisdiction

This Legal Notice is governed entirely by German law.

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